Ricardo Luggage, Avalon Soft Side, Black, Large
1 suitcase
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Product Details
How to Obtain Warranty Service: If a defect arises in the product during the warranty period and you wish to take advantage of this limited warranty, you must register or have registered your product and provide proof of purchase. To register, visit ricardobeverlyhills.com/pages/warranty. When registration is complete, log in to our website to view your registered product(s) and submit a warranty claim form along with supporting video or photos (required). Once submitted, you will receive an email from our customer care team to further assist with your claim. If a defect is confirmed, one of the following actions will be taken at Ricardo's discretion: (1) we will repair the product using either new or refurbished parts (if only one component is defective, only the defective component will be replaced). You will be responsible for shipping costs to the service center. Or (2) we will replace the product with either a new or a refurbished product that is the same as or comparable-to the product you purchased. You will not be responsible for return shipping costs associated with the new/refurbished product. Your satisfaction is always our priority and we will make every effort to ensure that any replacement product provided is the closest comparable product that we have available. However, no assurance, representation, or warranty is offered that a replacement product will be identical to your original purchase. Your existing limited warranty coverage period and coverage terms will apply to any replacement product or new part(s) either (1) for the remainder of the original warranty period or (2) for 90 days from the time the replaced/repaired products) are shipped to you-whichever period is longer. Products) for which a refund or replacement is given will be retained as property of Ricardo. Service outside of warranty Should you require service not covered by the limited warranty, you can locate a service center by visiting our website at ricardobeverlyhills.com, or by calling 1.800.724.7496 (USA). Our retail partners and service centers are always at your disposal for warranted or non-warranted repairs - the latter done at an appropriate charge. We guarantee that Ricardo Beverly Hills products are 100% free of defects in material and workmanship. All of our products are put through rigorous testing & we stand behind them - because your satisfaction is our goal. It's unlikely, but if something does go wrong with your Ricardo luggage, email or call us and we'll do everything we can to make it right. The limited warranty covers defects due to faulty material or workmanship, subject to normal conditions of use. Specifically, warranty coverage includes defects resulting in: cracked hardside shells, broken wheels, handles or telescoping handles that are no longer usable, zippers that no longer open or close, seams that become unsewn and render the luggage unusable, non-functional TSA locks. The limited warranty does not cover normal wear and tear (moving parts and wheels can wear out with use and may need to be replaced) or specific damage as follows: cosmetic damage-such as scratches to finish or stained fabrics, dings, scuffs, color changes, or any other non-functional changes in the appearance of the product. Damage caused by misuse, neglect, accidents, or exposure to extreme temperatures, solvents, or acids. Damage or loss caused by an airline or other third-party transportation. Additionally, this warranty does not cover Ricardo Beverly Hills luggage sold by resellers who are not authorized retailers, nor does it cover loss of functionality due to consumers being locked out of their luggage due to forgotten TSA lock combinations. Warranty period five years from purchase date, proof of purchase is required to establish warranty period and authenticity of purchase. Register at ricardobeverlyhills.com/pages/warranty and submit your receipt from an authorized retailer to establish proof of purchase. Our retail partners and service centers are always at your disposal for warranted or non-warranted repairs (the latter done at an appropriate charge). For warranty service at an authorized service center, you'll need the original receipt of purchase. Our warranty only applies to products purchased from an authorized Ricardo Beverly Hills retailer. To view full details of our limited warranty policy, to submit a claim, or to locate an authorized service center, visit our website: ricardobeverlyhills.com/pages/warranty or call 1.800.724.7496 (USA). www.ricardobeverlyhills.com. [email protected] www.ricardobeverlyhills.com. Tel: 1-800-724-7496 Designed in the USA.Nutrition Facts
Warnings
Warning: Cancer and reproductive harm: www.p65warnings.ca.govManufacturer
Ricardo Beverly Hills
6329 S. 226th St. Kent, WA 98032
UPC
00018982135184